Terms, Conditions and Privacy

Wolverhampton Community Radio Training CIC, broadcasting as WCRFM

Website: www.wcrfm.com

1. ABOUT WCRFM

Wolverhampton Community Radio Training CIC, broadcasting as WCRFM (“WCRFM”, “we”, “us” or “our”), is a Community Interest Company serving Wolverhampton and its surrounding communities.

WCRFM operates as a community radio station with the aim of providing a platform for local voices, sharing information, promoting community participation and supporting education and training through radio and related activities.

Our website, www.wcrfm.com, provides information about the station, our programmes, community activities and other services, which may include live audio streaming and links to our social media channels and third-party websites.

Our broadcasting and community activities are conducted in accordance with the applicable laws, Ofcom regulations and any relevant broadcasting licence conditions.

By accessing or using our website, you agree to these Terms and Conditions. If you do not agree with them, please discontinue use of the website.

2. LINKS TO THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites, social media platforms, audio streaming providers and other online services.

These websites and services are operated by organisations outside our control. We provide links for convenience and information, and their inclusion does not necessarily mean that WCRFM endorses the organisation, its products, services or content.

Although we aim to provide useful and reliable links, we cannot guarantee the accuracy, security, availability or content of third-party websites and services. We are not responsible for their content, privacy practices or terms of use.

Your use of third-party websites and services is subject to their own terms, conditions and privacy policies.

Where our online streaming or other website features depend on external providers, their availability may be affected by technical problems, maintenance or circumstances beyond our control.

3. COPYRIGHT AND INTELLECTUAL PROPERTY

3.1 Website content

Unless otherwise stated, the content published on the WCRFM website, including its design, text, graphics, logos, photographs, audio recordings, videos and other materials, is owned by WCRFM, licensed to WCRFM or used with the relevant permission.

All applicable copyright, trademark and other intellectual property rights are reserved.

You must not reproduce, republish, distribute, commercially exploit or otherwise use our website content without obtaining permission from the relevant rights holder, unless permitted by law.

You may view, download or print reasonable extracts of website pages for your personal, non-commercial use, provided that you do not alter the material or remove any copyright or ownership notices.

3.2 Material submitted to WCRFM

If you submit photographs, videos, audio recordings, music, written material, artwork or other creative content to WCRFM, you confirm that:

• You own the material or have obtained all necessary permissions, licences and consents for its submission and intended use.

• Your submission does not knowingly infringe another person's copyright, trademark, privacy or other legal rights.

• You have obtained any necessary permissions from identifiable people appearing in your submitted material, where required.

You retain ownership of your material unless otherwise agreed in writing. By submitting material, you grant WCRFM permission to review and use it for the purpose agreed with you, such as broadcasting, publication on our website or promotion of our community activities.

Any wider or ongoing use should be agreed with you where appropriate.

You must clearly identify any restrictions on the use of material when submitting it.

WCRFM reserves the right to refuse, remove or stop using submitted material where there is a reasonable concern about copyright infringement, lack of permission, unlawful content or a breach of these Terms and Conditions.

We may ask you to provide evidence of the necessary rights or permissions. We will consider copyright complaints brought to our attention.

3.3 Use of WCR FM content

You must not copy, record, reproduce, redistribute, commercially exploit or rebroadcast WCR FM programmes, audio streams or other copyrighted content without the relevant permission, except where such use is permitted by law.

4. ACCEPTABLE USE OF THE WEBSITE

You agree to use our website lawfully and responsibly.

You must not:

• Use the website for any unlawful, fraudulent or misleading purpose.

• Attempt to gain unauthorised access to our website, systems or servers.

• Introduce viruses, malicious code or other harmful material.

• Interfere with the operation, security or availability of the website.

• Submit material that infringes another person's rights or contains unlawful, defamatory, threatening or otherwise prohibited content.

• Use automated systems to copy, scrape or collect website content in a manner that infringes our rights or disrupts our services.

We reserve the right to restrict or suspend access to our website where we reasonably consider that these Terms and Conditions have been breached or that action is necessary to protect our website, users or organisation.

5. DISCLAIMERS AND LIMITATION OF LIABILITY

5.1 Website availability

We aim to keep www.wcrfm.com accurate, secure and available. However, we cannot guarantee that the website, online radio stream or any particular feature will always be available, uninterrupted, error-free or compatible with every device or browser.

We may update, suspend, withdraw or change any part of the website or its services when reasonably necessary, including for maintenance, technical improvements or operational reasons.

5.2 Accuracy of information

We endeavour to ensure that the information published on our website is accurate and up to date. However, information may occasionally be incomplete, out of date or subject to change.

Website content is provided for general information purposes and should not be relied upon as professional, legal, financial, medical or other specialist advice.

5.3 Limitation of liability

To the extent permitted by law, WCRFM shall not be liable for indirect or consequential loss arising from the use of, or inability to use, our website or third-party services.

Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot legally be excluded or limited.

Nothing in these Terms and Conditions affects any rights you may have under applicable consumer protection legislation.

6. INDEMNITY

To the extent permitted by law, you agree to be responsible for losses, damages, reasonable costs or expenses that WCRFM suffers as a direct result of your unlawful use of the website, infringement of third-party rights or material breach of these Terms and Conditions.

Nothing in this section imposes liability on you where doing so would be unlawful or overrides any rights or protections available to you under applicable law.

7. SEVERABILITY

If any provision of these Terms and Conditions is found to be unlawful, invalid or unenforceable by a court of competent jurisdiction, that provision shall be treated as severed to the extent necessary.

The remaining provisions shall continue to apply insofar as they remain valid and enforceable.

8. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage and improve the visitor experience.

Cookies are small text files stored on your device. Some are necessary for the website to operate properly, while others may be used for analytics, embedded media, advertising or other optional purposes, depending on the services implemented on our website.

Where required by law, we will request your consent before placing non-essential cookies or using similar technologies on your device. You should be able to manage your optional cookie preferences through the controls provided on our website.

You can also manage cookies through your browser settings. Blocking certain cookies may affect the operation of some website features.

For further information about the cookies used by WCRFM, how they operate and how you can manage your choices, please refer to our Cookie Policy, where available.

9. LISTENING LIVE TO WCRFM

Where available, you can listen to WCRFM through the live listening facility on www.wcrfm.com or through other platforms and services authorised to carry our broadcast.

The availability and quality of the audio stream may depend on your internet connection, device, browser and the systems operated by our streaming providers.

You are responsible for ensuring that your device and internet connection are suitable for listening online. Listening over a mobile network may use mobile data and could result in charges from your network provider.

The live stream may occasionally be interrupted, delayed or temporarily unavailable because of technical issues, maintenance or circumstances beyond our control.

Third-party applications, websites and streaming platforms may make WCRFM available at their discretion. We cannot guarantee the continued availability or performance of services operated by other providers.

10. DATA PROTECTION AND PRIVACY

WCRFM respects your privacy and aims to handle personal information responsibly and in accordance with applicable data protection legislation.

When you contact us, complete a website form, enter a competition, sign up for communications or participate in our activities, we may collect information such as your name, email address, telephone number and any other details you choose to provide.

We may use this information, where appropriate, to:

• Respond to enquiries and requests.

• Administer competitions, promotions and community activities.

• Manage training, volunteering and participation opportunities.

• Send newsletters or station updates where we have an appropriate lawful basis.

• Operate, maintain and improve our services.

• Meet our legal and regulatory obligations.

We may share personal information with service providers or other organisations where necessary for the purposes explained to you, to administer an activity or competition, or where required or permitted by law. We do not sell personal information to third parties.

We will handle personal information in accordance with our applicable data protection obligations. Information will be retained only for as long as reasonably necessary for the relevant purposes, subject to legal and regulatory requirements.

Where we send direct marketing emails, we will provide an appropriate way to unsubscribe. You can also contact us to ask about your personal information or exercise applicable data protection rights.

For full details of the personal information we collect, how we use it, our lawful bases for processing, how long we retain it, who we share it with and how you can exercise your rights, please read our Privacy Notice.

Contacting us about data protection

If you have a question, concern or request concerning your personal information, please contact WCRFM using the contact details published on www.wcrfm.com.

Please provide sufficient information for us to understand and respond to your request. We may need to verify your identity before disclosing personal information.

We will handle requests within the applicable legal time limits.

11. COMPETITIONS AND PROMOTIONS

From time to time, WCRFM may run competitions, prize draws, giveaways or promotional activities on air, on www.wcrfm.com or through our official online and social media channels.

Each competition may have its own specific terms and conditions (“Competition Rules”), which will be made available where appropriate.

By entering a competition, you agree to comply with these general Terms and Conditions and any applicable Competition Rules.

Unless otherwise stated in the relevant Competition Rules:

• Entry must be made in the manner specified for that competition.

• Entrants must meet any stated age, location or eligibility requirements.

• Incomplete, invalid or ineligible entries may be excluded.

• Any closing date and method of selecting winners will be stated in the relevant Competition Rules.

• Prizes are subject to availability and any restrictions specified in the relevant Competition Rules.

• WCRFM reserves the right to disqualify entries that breach the Competition Rules or involve fraud, manipulation or other improper conduct.

• Winners may be required to provide reasonable information to verify their eligibility and arrange delivery or collection of a prize.

Where a competition is sponsored, administered or fulfilled by a third party, additional conditions may apply. Any relevant arrangements will be explained in the competition information.

WCRFM reserves the right to amend, suspend or cancel a competition where there is a valid reason to do so, subject to applicable law and any specific competition terms.

Where competition-specific terms conflict with these general Terms and Conditions, the competition-specific terms shall take precedence for that competition, to the extent of the conflict and subject to applicable law.

12. CHANGES TO THESE TERMS AND CONDITIONS

We may revise these Terms and Conditions from time to time to reflect changes to our website, services, operational arrangements or legal obligations.

The latest version will be published on www.wcrfm.com with the updated date shown at the beginning of the document.

Your continued use of the website after revised terms have been published will be subject to the updated Terms and Conditions, to the extent permitted by law.

13. GOVERNING LAW AND JURISDICTION

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes arising in connection with these Terms and Conditions shall be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory legal rights or protections that apply to you.

14. CONTACT WCRFM

If you have any questions about these Terms and Conditions, website content, copyright or our services, please contact:

Wolverhampton Community Radio Training CIC
Broadcasting as WCRFM

2nd Floor, Mander House, Mander Centre, Wolverhampton, WV1 3NB

Website: www.wcrfm.com

Contact: news@wcrfm.com

Thank you for supporting us and community radio in Wolverhampton.